i know its a bit cheeky to actually ask you to avoid them but honestly their service is appalling and basically all i have left is to post on the forums i am a member of to let peaple know what their service is like..
i orderd by mistake a nintendo ds tft screen i really needed a ds lite tft screen its my mistake but in my opinion an easy mistake to make so i immediately on realising this got in touch with mrmodchips and appologised for making a mistake and asked them politely if i could please send it back in exchange for a ds lite screen they basically branded me as dishonest and were completely unreasonable
the following is my posts to their support ticket system and the replies i recieved.
hi im very sorry about this i ordered a nintendo DS TFT screen and i didnt realise it was different to the ds lite screen i still have it all in the packaging i only opened the box then realised i might have the wrong screen then checked the ds section of your site and noticed there was a different screen for the lite.
would it be possible to send this one back and get a replacement lite one please.
again sorry about this..No sorry due to past customer dishonesty we do not accept any returns for correctly supplied items
Thankswell look im not asking you to send one out before i return it you can see for yourself when you recieve it that there is nothing wrong with it.
look its a simple mistake i baught something and i changed my mind when i seen it if i had had it for 30 days and was asking you to send me a new item out before sending it back i could understand your concern but frankly i just recieved it yesterday and i have only opened the box to notice that its not the right item any shop is usualy compelled to exchange the item by law so what makes mrmodchips above this?
like i said it was my mistake and im sorry but your basicaly classifying me as some dishonest person with no real reason for it once again i am not asking you to send anything out to me until you have recieved the item back and inspected it for yourself please reconsider.so thats it if you make a mistake when your order from mrmodchips they automaticaly brand you as dishonest and will not act reasonably at all.Sorry all decisions are final and not open for discussion or negotiation.
please avoid them at all costs.