info from - www.blu-ray.com
Many months after the Blu-ray release of 'Pirates of the Caribbean: Curse of the Black Pearl', an error was discovered in the framing of some scenes. To rectify this issue, Disney is offering a replacement disc with the framing corrected. Simply call their customer service line at 1-800-723-4763 (US) and you will need to provide them with your contact information. Have your copy in front of you as well, if possible.
For Canadian customers, a phone line is being set up at 1-800-877-2843, but it may not be up yet.
Edit: Disney is now asking that you email them at firstname.lastname@example.org with your full name, address, disc UPC #, and phone number.