I don't know what exactly I do to get it working. I bought it today and I do have a remote like it states but everytime I try and play the game or evertime I try and go to a multiplayer there is a red circle with a line going through it which I'm taking to mean my headset isn't connected/working. I have pressed the "O" buton to access the the options of "Radio on" and "Mute PLayer" but choice to join a channel. Any help would be great. I'm about 2 seconds from returning the game.