this is the first one I sent.
Message from Consumer:
Hello I am sending you this email in hope of getting a reply from President Kaz Hirai. I would be
grateful if you forwarded it to him and feel free to read it yourself.
I would like to know what your reason for blocking homebrew on the psp. I bought a psp back in
february of this year. For the simple fact I love your product's after I got it I discovered you
could play homebrew not only that old childhood game's I used to play.
I know you dont want piracy on the psp but you have already blocked it with 2.0
By the way I have firmware 2.0 and planning to purchase another psp so I can update just to play the
new games that are coming out.
So please dont ask me to update my psp.
I just wish you would allow us to run homebrew so I dont have to buy another psp
One more question that little ps1 emulator. How much are the games going to cost or can we copy our
own ps1 games on the memory stick.
and are the resident evil & tony hawk going to be ported to play.
thank you for your time.
Thank you for writing us.
Sony Computer Entertainment America, Inc. (SCEA) does not recommend downloading any unauthorized
software (i.e. games, movies, etc.) for your PSP(TM) portable entertainment system from the
Internet; these software downloads have not been officially tested nor approved by SCEA and may
cause damage to your PSP system.
Any damage caused to your PSP system due to your use of unauthorized software downloads will void
your Limited Sony Warranty for the PSP system. The only approved network updates can be found at
Please visit the link below to download and install available system updates for the PSP(TM)
portable entertainment system.
If you have further questions regarding this message, please refer to your email case
Sony Computer Entertainment America
Consumer Services Department
My reply to this computer generated B.S.
I wanted to Know why you are againt homebrew on the psp I also said dont tell me to update which you did because I am going to buy a new psp to have the latest firmware. I wish you guy's were more consumer friendly and give me a respectable answer the a computer generated answer I have bought your product ranging form your walkman to your playstation 1 & 2 stereo's and tv's I just want to Know why you contantly block it out maybe you should see some of the homebrew programs that are out there.
You never answered my other questions.
So it comes down to this I you want to keep a loyal custermer of sony please answer my question personaly thank you.
Now their final reply.
Thank you for writing us.
As much as we would like to address all of your questions, there are certain topics that are simply
out of the scope of this department within Sony Computer Entertainment America (SCEA). You have
reached the Consumer Services Department within SCEA, and we handle all general inquiries for our
PlayStation(R) family of products, warranty and repair information, installation and
troubleshooting, general corporate business inquiries, PlayStation(R) Underground(TM) Club
Membership inquiries, and third party software referrals, just to name a few.
Very specific questions on any particular product (e.g., manufacturing process), programming details
of software or hardware, 'reasons or beliefs' on why a product did or did not include certain
features, personal opinions, and personal contact information for developers, publishers, and other
company employees, are some of the topics that cannot be addressed. Also, there are certain topics
that we may not be able to address due to the fact that they are confidential and proprietary to
Additionally, due to the complex nature of this industry and its products, certain information is
just not easily available. You may be able to do some thorough research on your own at the local
library, internet search engines, and at academic institutions.
so there we have it emails to sony is not going to help.