So, I got my first PSP from Zellers, refunded because of pixels.
Second from EBGames, exchanged because of pixels.
Third from EBGames, with dust under the screen.
Go into EBGames today, ask for a refund because I'm tired of this crap, they then inform me of a policy they have, that I have never read anywhere in the store nor have I ever been told about.
The policy is that there are no refunds on open hardware and since it's not dead pixels they won't exchange it.
Moral of the story, shop anywhere but EBGames.