Wow, that freaking sucks.
Wow, that freaking sucks.
Just read that over at the Bungie Forums. Yeah, it's quite lame of them.
What the ****! That is so wrong...
Oh man, that's sucks!Quote:
Despite the fact that the repairs that needed to be done were inside the console, someone wiped down the outside of the case. Wiped it down so well in fact that all of the signatures and artwork are completely gone. All that is left are some smudges and the unmistakable purple-ish hue of diluted permanent ink.
Some quote i found:
Im one of the people that works at MS for console repair.
(im a lacky but I can shed some light on this)
Keep in mind that the console repair facility for north america is in mexcio, by a 3rd party company, under administration by microsoft. Very few people there speak english so the letter would have just been disregarded when the consoles are unboxed.
Standard procedure is for the consoles to udnergo a cleaning and removal of any stickers or anything on the console before and after the repair process (otherwise it might get back dirty and people would complain about that). Thats what happened here. It got scrubbed with rubbing alcohol twice before leaving.
Nobody took vengance against the console to purposley scrub it off, this incident inst the fault of MS. Its just std procedure to make sure the consoles are returned to the customer in like new condition.
Sucks that it happened to this console though
That's just wrong.
That must have had ALOT of sentimetal value.
Oh my god. That is seriously the biggest **** move pulled this year. >_>
Microsoft owes that person BIG.
He could have had the case removed and returned...
Aw, that ****ing sucks.
Would you expect anything better from MS customer service?
That still doesn't give MS the right to do what they did. He called before hand, and they said he would get the same console as it is etc etc. They could have easily sent it to a repair centre in the US. Jesus christ.Quote:
Originally Posted by PeterPetrelli
why couldn't he just buy a new 360 and take off the case and reapply it himself?
Or that can't be done?
Either way, this is just seriously ****ed up. I'd be pissed as **** if that happened to me.
He could have done that.Quote:
Originally Posted by PSPduh
But it would have voided the warranty on both consoles.
Darn that sucks.
If you remove the Microsft sticker the warenty is voided I believe its under the front panel...rite under the red ring.Quote:
Originally Posted by PSPduh
I know I'm sounding fanboyish but when I got my PS3 It froze a lot and the sixaxis was screwed...one 15 minute call to Sony and the girl fix it all over the phone. :sps2:
EDIT: that does suck a lot though...
****ing Microsoft!!!!! seriously how much stupider can microsoft employee's get?
Well it was kind of stupid to send it in...anyone that saw that would definitely be tempted to steal that. But, Microsoft should compensate him somehow...they are really bad with PR.
That is ****ing lame..
I would be PISSED
I didn't read the whole thing but when i saw that all the sig's had been washed off i laughed.
Sucks for him, the master chief was awesome looking.
i got owned recently by them also, i have been waiting my console 2 weeks and i call them to know wtf is happening and they told me to wait a month to get my 360 back because there is a problem with ups and i dont believe them those mother****ers
what happened to this dude > your problem, still, sux4ubro.Quote:
Originally Posted by ReneX
that made me :Cry:
that was an amazing collection and some asswipe ruined it, despite several instructions for it to be avoided.
Damn, it sucks to be him. I'm just glad I have nothing special on my xbox, because I sent it off to microsoft a few weeks back, and this story along with a few others doesn't really inspire much confidence.
I feel sorry for that guy.
I CALL BULL****.
really, i do.
look at it this way, if you look at the machine with the front facing you, it HAS to be a specific side, for the xbox360 text to be that way up, right?
now if we line up the "smudges" with what was supposed to be on the case...
claimed smudges :
Side of case (1)
Lets overlay the design.. transparently (2)
Now without the transparency
Again, that IS the correct side, because if it was the other side the text would be THE OTHER WAY UP, and its not a case of lining it up right, sure the lining up isnt perfect, but there isnt any ink anywhere freaking NEAR the claimed smudge.
this is just pure bs aimed at getting a response and possibly some goodies+signed ****, from microsoft, well i have one thing to say..
TRY FKING HARDER.
ROFLOL. Pwned by Nevada. :ROFL:
Meh. Microsoft sucks and should get scammed anyways, so it's all good!
Just imagine what was going through that employee's mind. One of the mexican xbox 360 repairers who can't speak english. Opens a box for a xbox 360 with all these signatures and a highly detailed sketch of Master Cheif on it and then finds a letter. Opens it and stares at it for 5 minutes and goes "¿Qué?" because he can't read english then throws the letter away and starts washing off the drawing and sketches with rubbing alchohol.
But honestly that sucks if it did happen. Seeing how Nevada has shown this could just be a scam.
God that sucks! BiG TIME!!! Any news on this?