Earlier this week, I purchased two Xboxes. One for myself, and one for my brother. At first, it seemed like an inexpensive way to get around buying new computers, graphics cards, etc... However, when we hooked them up, we got a nasty little surprise. We cant actually play them online together for more than 15-20 minutes at a time.
I've been reading different forums on the internet, and cant quite seem to find a solution. To the best of my knowledge, our consoles are set up correctly. All network settings check out. We're using a certified router. NAT is open, all that fun stuff. I dont know whether the issue is with the Xbox or Xbox Live, but from what I've read on forums, it appears to be a port issue. Apparently, there is only one port number for receiving information. This will cause the systems to disconnect from Xbox Live after a very short time of gameplay. I'd say twenty minutes is about as long as we've been able to play. It also doesnt matter if we're playing the same game or different ones. If we're both signed into Xbox Live, we'll both get dropped. On the flip side, if only one of us is logged on, there are absolutely no problems.
I've called tech support, and they gave me a few useless suggestions and excuses. They thought I might be using too much bandwith (which I doubt due to the fact that I've had four PCs hooked up and running Quake 3 and other games for years) They even told me to use my computers mac address as an alternate for one our Xboxes.
I'll be calling them again on monday, but I thought someone here might be able to help.
Oh, and by the way, I also have two PSPs. These seem to suffer from the same illness as well...
If this is an issue that cannot be resolved by anything other than a direct fix by microsoft, then I seriously think I wasted my money. If anyone else is having the same problem, I strongly encourage voice your discontent in hopes of getting this problem dealt with.