I'm sure most of you are aware of the current situation regarding a user who's Xbox Live account was stolen for his aquirement of the exclusive Recon Armor in Halo 3, so here's a thread to discuss it as well as Xbox Live/General Support.
I'm personally against "professional" gaming and don't really care about who's who (Fatal1ty comes to mind). Sure these people make a living off of gaming, but I just don't think it should be evolving into what it is these days - life isn't about gaming and those that turn life into gaming (WoW addicts, Second Life Addicts, and possibly Prof Gamers) just don't get my praise or jealousy if they are good at a game.
With that said, a team member of vBi (A gaming team), recently aquired the Recon Armor through Bungie as he contributed his video to the community (of the traffic cone suicide I believe if memory serves me correctly). Now someone has hacked into his account and has taken his account, his name, away from him. This is serious, it's identity theft - it has happened to other people I'm sure, but just for armor in a game?
The reason why this is getting a thread of its own over other cases that might have happened is because of the poor handeling and support given by the Support team at Microsoft. You can read his thread on the teams forums for the full rundown of how terrible it was to him (link below).
Now, normally there's not much that could be done about it in terms of an account being stolen (years ago I had a neopets account stolen/hacked into and Neopets help/support was of no good to me, so I started fresh again regardless of how many man-hours i put into that account). Xbox's Support could delete the account, but giving it back to someone who calls into Support claiming it was theirs and such isn't going to get them very far.
So what should he do? Contact Major Nelson maybe? He's always a helping hand in the community and I appluad him for his great dedication and service. He should also try contacting Bungie considering it had to deal with the armor and maybe they too could lend a helping hand.
And finally, something that we should do as a community is have this case be known.
[Original Thread by Skyllus vBi]